Customer Testimonials & Reviews

Good morning John:

Just want to express my appreciation of how well the gate installation is going. The gate looks better than brand new. The large 6” posts really have a big impact on the look of the gate…. Thank you for recommending this upgrade. Many residents are very impressed with the look of the gate. Your technicians are doing a great job. I have spoken with Nick about the Cellgate App, and he has been very helpful.

The residents and I look forward to have the gate back in operation.

Derik,

I wanted to let you know how impressed we are with your staff, from first person that answers the phone to the Tech that comes out to perform service, it is always prompt, professional and courtious. It is an absolute pleasure working with a company like yours.

I have worked with many contractors and vendors over the years and I can honestly say I have never found a more trustworthy and honest company as yours. I wanted to share something with you, we had a board meeting the other night to approve a repair quote and one person in the room asked if we were going to get other bids for the repairs. Everyone in the room stood up and all at once said, “NO” “Accurate Electronics is the only vendor we will not get rid of. We have the Best Gate company and we don’t need to look any further”!

Just wanted to let you know how our association feels about your company!

Sincerely,

Amanda,

I wanted to take a moment to give you feedback with our experience so far with Accurate Electronics. We have been dealing with our current entrance gate issue for well over several months now, prior to reaching out to your company, not to mention other gate issues. We have been through 2 other gate service companies that are in the area (I will not name names), with most of the same recurring issues. What has come to surface is that all of the issues that we have had were multiple layers. Some was the equipment and most importantly, the other was the ability of the field technician that comes to trouble shoot and cary the ability to think not only for themselves but critically.

I would like to thank you for sending Milan out to service our needs. Milan has been fully focused on listening to our problems and then tackling the issue versus the other companies just coming and ripping things out and replacing items without even trouble shooting. I can tell that Milan takes great pride in his work and his customer’s needs. In fact, on of the times Milan was here on a service call it started to rain. He was determined and focused on staying to complete the problem. In the past with other Gate companies, I experienced them being here in the same scenario and it raining. They loaded up and left to come back another day, and had the audacity to charge us for the return trip charge to finish the job they left uncompleted.

Bottom line, Milan is a good guy and has been a value to Buckingham. Thank you for sending him to correct our problems. I am sure you guys see the same customer focus and needs based approach that he displayed to us all the time. he should be commended for a job well done.

I know people always take the time to complain and tell others how disappointed they are, but never take the time to say thank you and tell someone how well they have performed. I would ask that you share this with Milans Supervisor.

We look forward to continuing our relationship with Accurate Electronics and having our gates serviced.

Thank you,

Derik, Thank you so much for your time and trouble. I also wanted to reiterate how impressed I was with your service Tech…. First Class!

To whom it may Concern,

I first received the name of your company from Digi-International as a business in the area they would recommend to work on our system.

When I called to inquire, I was greeted and treated warmly and professionally. It is such a pleasure to speak with a ‘REAL Person’ from start to finish. Amanda and Shelby are, in my opinion, outstanding in terms of telephone customer service.

The ‘Frosting on the cake’, however, belongs to Tash – your service Tech for his absolute professional and personable manner in which he assesses a Situation, formulates a game plan, thoroughly explains the repair, completes the repair and leaves the repair area better and cleaner that he found it! I am impressed with Tash’s ability to really listen to the customer and be able to respond in a mannor that assures the customer he totally understands what they are telling him.

Based on my experience of your exceptional personnel and services, I will not hesitate to continue to use Accurate Electronics for my Digi-Tech, Security and CCTV needs and recommend you highly to the other Storage Facilities in my Synergy Storage Group.

Best Wishes for continued Success!

Good Morning,

I wanted to let you both know how great we think the new camera system is so far! We have already had a couple of incidents and I was able to easily find the footage, review it clearly, and save it. We just had one resident back into the other and drive off. From the camera system, I found the footage, was able to read the license plate, and turn the info over to the local sheriff’s office.

I know there have been a lot of technicians here but Chuck and Matt have seemed to be the main ones onsite. They have both been extremely knowledgeable, capable, communicative, and helpful during this system transition. This job has been huge for us and I am so pleased that Accurate was the company selected to perform it for us.